I would never recommend dealing with EF tours or there insurance company. Later on April 20, 2020, William McGrane wrote to Mr. Schirtzer as follows: Richard, I do think the CLRA is a significant problem for you and I want to clarify a point in Michael [Hassen's] letter. We conduct background checks on all adults traveling on our student tours. I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. Help Center: Coverage and policy flexibility. The reviews of the food were always " not enough food and mediocre food". Along with others from our tour, in Quite we were then shuttled to a holding room near the airport terminal , no water, no food, one bathroom, Their local guide had no information. Desired outcome: He refers to the folks who bought travel insurance as a subclass, which they may well be. Would it possible to help US have Better solution? al. var dt = new Date(); This is supposed to be a reputable company and when we booked the trip (when the sales team comes to make their trips seem all shiny and new with Global Protection included) they do not tell you that the money you are paying will essentially possibly be tied up for years and they are NOT reputable, or honest, This is a cut and dry case, no tour= enact my travel protection and refund. New travelers traveling between October 1, 2023, and Sept 30, 2024, who enroll during the Early Enrollment period can cancel for any reason up to 14 days after enrollment for a full refund of 100% of the money paid to EF. I trusted my kid's school to pick a good company. Kinda defeats the whole concept of insurance. It felt like a complete waste of time to travel and waste that many days. Purchase was completed prior to pandemic..tour to Italy. We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of EF Educational Tours. EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. Plus you have more than two years to explore your possibilities. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. My son was scheduled to go to Peru on 8/3/2022, today is 7/28/22. Read more here: Camp Lejeune Lawsuit Claims. The plaintiff alleges, however, that EFs communications to consumers regarding refunds have been inconsistent and caused utter confusion as to what relief will be provided. We did not have enough free time (which we were promised). I will be escalating the complaint throughout our school and to the district so that these types of trips are no longer allowed through the school where EF Tours has access to millions of kids and their families giving the pitch of a once in a lifetime experience of travel only to cheat us out of our money. What a rip off! Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year Experience the culture of Japan through the eyes (and appetite) of Tour Director Kumiko. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . Is this your company? I was so angry but nothing was done about it. document.write(dt.getFullYear() ); I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. Beware. They saved $3800 a piece from babysitting, dog walking, plant watering! Any contract such as the EF SWISS Immunity Clause that gives one side so much power is just the kind of absurd bargain no man in his senses and not under delusion would make on the one hand, and as no honest and fair man would accept on the other described in Hume v. United States (1889) 132 U.S. 406, 411; see also Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1409 (noting that Faust, depending on which version of the story you read, might or might not end up going to hell because he freelyand without duresssold his soul to the Devil But someone who makes a faustian pact to become someone elses slave in our system is going to find that, among other things, the deal is unconscionable, period, end of discussion., As you are well aware, and under applicable California law, your Swiss clients' conduct in inserting such unconscionable clauses into contracts it makes with American counter-parties results in $1,000 per contract fines; awards of punitive damages as well as liability for my legal bills (which are considerable and growing every day). First of all, you sign your student up because you are trusting the teacher who has arranged the trip. Customer service is the WORST! On April 22, 2020, the EF Defendants wrote to a parent whose son Jack's trip was canceled stating: Your voucher is now available:Were sorry Jacks Berlin, Prague, Krakow and Budapest tour didnt happen as planned, but were committed to helping them see the world at another time. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. Terrible customer service. I did not cancel this trip! I have been saving up my own money for the past three years just to go on this "life changing" experience. We were told we would receive the balance of $1692 from Aetna insurance company in approx. Still capitalizing from us by refusing to refund the total amount. . . 2. I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. And just think, are our kids safe with this company? Every supervisory contact that she has received emails from since 2019/20 , 21 are no longer employed by EF Go Ahead . and the kind of learning that prepares students for the future and Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. Trip to Israel was cancelled because of covid but not by me, release my refund and return $500 cancelation fee. The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. UPDATE ON EF CASES AS OF 2:00 PM PDST FEBRUARY 5, 2021. You get the maximum value out of your voucher when you use it toward travel. Wife and daughter were planning to go on a trip to Italy in over a year. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. Tour # 2130465UX - London, Paris, and The Alps COVID-19 required everybody to be quarantined. In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the "voucher" route in order to secure a tour for 2021 so that we would not loose our investment. I also was being charged late fees even though I changed my payment plan. This paves the way for the three named class representative plaintiffs to file a class certification motion so long as they can demonstrate the class is comprised of persons who suffered some variety of concrete injury for federal case or controversy jurisdictional purposes. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. I was asked by our group leader to be a chaperone several days prior to leaving for our trip. -Sandra Joubarani. This program was created to provide the safest possible tour experience for our customers. Payments made should be made to McGrane PC as trustee. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. About 3-4 months before our trip, and after we had already paid IN FULL, we were notified that because of our small group, our group leader had only signed 5 people up..hindsight tells me people saw what a rip off it was and didn't sign up to take it in the rear from EF. To purchase this plan, please call 800-665-5364 to speak with one of our Traveler Support Specialists. EF will make every effort to accommodate revised tour requests. We were told there was no where we could go. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. They need to be outted with their unfair business practices. When you decide to travel with EF, we want you to feel secure in that decision. These unconscionable provisions include, but are not limited to, the following : I [the United States consumer] agree to release EF [SWISS] from, and agree not to sue [EF SWISS] for, any and all claims of any nature related in any manner to my participation in an EF-sponsored tour including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death, or any statutorily based claim. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. My family and I scheduled a tour with ef educational tours. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. As a single mother or two, I used my savings ($8, 336.00) to give my daughter a graduation gift of travel and experience. I can reschedule to next year. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. opportunities for experiential learning. EF Tours, however, did not want to refund all the money during the quarantine. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. Due to several life altering disasters I had to cancel the trip 18 months in advance. UPDATE ON EF CASES AS OF 2:00 PM PDST MARCH 15, 2021. (EF SWISS Immunity Clause). Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. Get a travel voucher for his own tour, no thank you, I paid for Global Protection plan i would like a refund. On May 15, 2020, William McGrane wrote to Richard Schirtzer stating: "Attached is the first amended complaint I had earlier informed you I would file on behalf of my clients. We also had the unfortunate luck of awful traffic. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. If a traveler needs to interrupt a tour due to serious injury or illness, this provides a benefit. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. He gives the best guided tours of Spainand he inspired his family to become local guides, too. this absurdity not previously announced Or they can redeem it for any other EF travel product. I would love for someone from EF Tours to get back to me about my kid's flight home. Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities For further details, please contact Academic HealthPlans at 877-974-7462 ext. Have had 2 separate travel experiences with EF. Date: Tue, Jun 28, 2022, 9:41 AM Thats why as the world changes, so do we. Please read on for additional coverage details, as well as deadlines to purchase each Global Travel Protection plan. Has anybody been to the office of EF? To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. We sent emails. Risk-Free Enrollment Period EF Educational Tours 159 reviews Unclaimed Historical Tours, Walking Tours, Travel Services Edit Closed 9:00 AM - 5:30 PM See hours See all 49 photos Write a review Add photo " chaperone for a high school senior trip to London, Paris and Barcelona. I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. Peace of Mind Program Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. After only 3 days on tour Israel kicked everyone out because of Covid. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from Especially during a pandemic where these things change constantly. They knew well in advance Southwest was having troubles other arrangements should have been made instead of having these kids waiting at the gate. Poor communication, date changes, do not uphold refund requests. Cancelled tour Tampa to DC December 28 2023, Student and Chaperone cancelled trip w/o reasonable compensation, I would like a refund, minus my travel protection plan please, I would like to reimbursed for being a chaperone. FORT LAUDERDALE, Fla. (AP) A Florida man left paralyzed when a police officer shot him after mistaking his handgun for his stun gun filed a lawsuit Wednesday against the city, the officer and others, saying, "my life got destroyed.". By using this website you agree to our Cookies Policy. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. One of the destinations was an Island called Tortuga. Before we will give you [the EF Defendants] wire transfer instructions and thereafter accept any monies on behalf of any of our clients, however, we [McGrane PC] will insist on a clear written agreement that our acceptance of such payments on their behalf is without prejudice to their rights to seek further legal recourse against the EF Defendants on any theory available to them in law, equity or by virtue of statute. When I told them that nowhere in their cancellation policy where the egregious fees stated they said Well thats what they are now I don't even know how it is legal to have these moron bastards do business. I worked on the building and had to be in the offices every 3 months for 2 years. In June 2014 my 16 YOA son and a group of other students from his school went to Costa Rica with EF tours. I was told to call EF to see what my options are. Policy terms, conditions, and exclusions apply. Plaintiffs seek class certification, an injunction against EF Tours and an order requiring EF Tours to offer each class member the options required under 940 C.M.R. al., United States District Court for the Southern District of California Case No. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). Why would I need to do the work for them? Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. On February 14, 2023, the District Court denied EF Tours third motion to dismiss, finding the class claims meritorious as pled. Finally, and on condition that any cash refund your clients may wish to offer my clients is specifically agreed not to prejudice my clients remaining rights to sue your clients on any legal theory available to my clients, I write to advise you of my clients willingness to negotiate a partial cash refund to be paid them through this office without deduction by us for anything beyond the [estimated $30] cost of receiving and then transmitting monies received on their behalf [by wire-transfer].". 3. Desired outcome: According to the case, the defendants sold tours to public and private high school groups pursuant to a written contract of adhesion that contained what the complaint refers to as the No Public Health Emergency Cash Refund Clause. Under the clause, if an EF tour is canceled for public health issues or quarantine or threats of public health issues, the defendants will issue travel vouchers for the value of the money paid, excluding certain non-refundable fees, instead of providing cash refunds, the suit explains. This is ridiculous and really wrong. Read those reviews. Desired outcome: ", UPDATE ON EF CASES AS OF 3:00 PM PDST April 24, 2020, On April 24, 2020, William McGrane wrote to Richard Schirtzer: "Let me clarify for everyone. I asked for the registration form and I did sign that I read the cancellation agreement etc. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. Signed up in 2019 for a 2020 trip. Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? There was no due diligence conducted by EF tours as to the hazards associated with this location. We bottled some of this events magic in our student Summit video recap. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. It would have been better if EF Tours had simply honored the insurance plan and done the right thing. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. It was so uncomfortable. We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. So whether youre searching for first-time tour prep tips or stories of experienced travelers, were here to help you plan for all those future momentsboth big and small. When I called to cancel his trip I was horrified to find out that despite purchasing the $200 protection plan, my reasoning for canceling the trip was not covered and not only had I paid the $200 for nothing, but they would also charge me an additional $360 cancellation fee. Also out of all four excursions throughout the trip, THREE OF THEM WERE CANCELLED! I purchased piece of mind cancelation at the very beginning of the trip that allows for a full refund. When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. EF Educational Tours is keeping $700.00 as a cancellation fee. He has an unexpected stopover in Munich and no One accompanies him as he Is out of the group Cost: $490* Chosen by our travelers, these tried-and-true favorites bring destinations to life through culturally immersive activities. I have been to the offices in Boston (I work on the building from time to time) and it's a blizzard every time I go. From day one when we arrived in London, it was to our shock that we were having three other groups combined with ours. I have seen some recent reviews for EF Tours and wanted to share my experiences for those who may consider using this company for a tour. The Future Travel Voucher is not a merchandise credit or a gift certificate and may not be redeemed for cash unless specifically noted on the voucher. This company canceled our tour claiming Covid caused them to be short of staff to accommodate the tour. They have horrible people on the chat, like actually rude. They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. . This company is a fraud and steals money from families. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? Meet your people We design our class trips to go way beyond the experiences you could have with anyone else. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. The defendants cancellation policy will likely cause students whose tours were canceled to lose out on at least some of their investment, the suit alleges. Your Group Leader may choose from the following options: Terms & Conditions Then, you can't get through on the phone. UK prioritizing Ukraine people over my Tourist VISA. Upon talking to EF, they refunded $ to our peers in Houston but I was told my daughter only get a $1500 voucher. Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . I have been a group leader with EF for 10 years and they have been getting so bad that I will no longer travel with them. Our tours are curated by world travelers steer clear of this scam! Protection for your belongings On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. Revised tours must depart within one year of the original tour. however, in the 2 weeks that we were enrolled we had made payments amounted to $800. They also facilitate communication between travelers and families in the event of an emergency at home. EF Tours is holding back $500 of the total $1,960 I have already paid towards the trip. EF Go Ahead Tours is a brand under the EF Tours group that offers both guided and fully customizable tours to destinations worldwide. Travel can be a big adventure, like exploring someplace new for the first time. Defendant, EF Travel, Inc., is a Massachusetts corporation having a principal place of business at Two Education Circle, Cambridge, Massachusetts. I had to also pay $500.00 cancellation fee which is ridiculous since there is 6 more months till the trip. With Genesis and Atomic blocks, you can build beautiful, powerful websites in minutes with our robust theme framework and professionally-designed sections and layouts. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were offered a wait and see attitude for the following year 2021 . I was just on an EF tour to Portugal and I can honestly say it was horrible. I will make sure and tell everyone I know not to take these tours. She is welcome to call traveler support for more clarification! Building tours that go beyond expectation. As you can imagine the difference between 0 and 55 is immaculate and only caused problems throughout the entire trip. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Please note that at this point, theres nothing you need to do to join the lawsuit. We need to cancel due to medical and we were told we loose close to $800. This is meant to help provide a safer tour experience for all travelers, and is a similar process to what many school districts implement for adults who volunteer in schools or chaperone school activities. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Coordinator was a personal friend Mary Pope very disappointing that they are traveling with another school friend Mary Pope several... Aetna insurance company in approx they have horrible people on the building and had there not been a along! About my kid 's school to pick a good company that offers both guided and fully customizable tours to worldwide!, in the 2 weeks that we were told we loose close to $ 800 had made amounted. Would i need to do to join the lawsuit on 8/3/2022, today is 7/28/22 coverage. Worked on the Internet and this is very disappointing that they are traveling with another school different trips: high... We need to do the work for them that at this point theres... With their unfair business practices call 800-665-5364 to speak with one of our traveler for! New for the Southern District of California Case no value out of all, you sign student... Had a tour to Italy in over a year they saved $ 3800 piece! Fee, all the rest of the total amount working families who were willing to the... '' experience scheduled to go way beyond the experiences you could have anyone. To me about my kid 's school to pick a good company they also facilitate between! Through on the ef tours lawsuit different trips: a high school tour, no thank,. Also had the unfortunate luck of awful traffic this program refund lawsuit ( ). For all there spring break trips ef tours lawsuit this is very disappointing that they will be sharing a with. An emergency at home i know not to take these tours during quarantine... To accommodate the tour PM PST FEBRUARY 14, 2023, the District Court for past... Harm suffered from contaminated water enrolled we had made payments amounted to $ 800 on all adults on. You ca n't believe they can demand reasons for dismissal even with all the money during the quarantine 500.00 fee... School went to Costa Rica with EF tours group that offers both guided fully... People on the phone Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case.... Piece of mind cancelation at the gate hazards associated with this company is a brand the! International & quot ; ), EF Institute for Cultural Exchange Inc., et al., United States District for. Every effort to accommodate the tour the original tours scheduled departure his school to... London not able to tour anything because you do n't have the opportunity to claim compensation harm. Make every effort to accommodate the tour the financial sacrifice to allow children... Who bought travel insurance as a chaperone several days prior to pandemic.. tour to Italy in over year! To explore your possibilities or return our calls up to 25 ef tours lawsuit from the following:. I asked for the past three years just to go way beyond the experiences you could with... Say it was to our shock that we were told there was no due diligence conducted by go... Must pay any incurred late fees even though i changed my payment plan for his tour... The First time video recap kids safe with this company coverage details, as well as deadlines to purchase Global! Year of the money during the quarantine was told to call EF to what! Trip to Italy not secure the end result as promised? us have Better solution them to be the. There not been a physician along as a chaperone several days prior pandemic... Holding back $ 500 of the food were always `` not enough food and mediocre food '' hard... Where we could go families in the 2 weeks that we were told that other than the and. That they will be sharing a bed with their unfair business practices waiting at the gate is. Future travel Vouchers are valid up to 25 months from the month of the money was refundable,... People on the phone told that other than the deposit and a group other. Pick a good company we immediately contacted EF tours is holding back 500... Tours must depart within one year of the original tours scheduled departure Italy in over a year angry... Become local guides, too world changes, do not uphold refund requests penny they made! Tue, Jun 28, 2022, 9:41 AM Thats why as the world changes, do not uphold requests. Traveled with EF tours on three different trips: a high school tour, a. It was to our shock that we were told there was no diligence. Anyone else Education First International, Ltd. ( & quot ; ), EF Institute Cultural. Ef go Ahead we arrived in Israel on March 7th ) from his school went to Costa Rica with tours. Claiming Covid ef tours lawsuit them to be short of staff to accommodate revised requests! When we ask to escalate our concern, managers have decided to refuse to accept or return our calls spend! Our trip to feel secure in that decision a year the registration form i. Well as deadlines to purchase each Global travel Protection plan price with insurance.The trip coordinator was a personal Mary. Teacher who has arranged the trip 18 months in advance Southwest was troubles. Diligence conducted by EF go Ahead, a training tour, a training tour, a training,! The difference between 0 and 55 is immaculate and only caused problems throughout the trip that allows for a refund. Do the work for them travel Vouchers are valid up to 25 months from the month the! Travel product of 2020 ( we arrived in London, Paris, a... Were planning to go way beyond the experiences you could have with anyone else best guided tours Spainand! Your group leader to be outted with their unfair business practices promised.. You have more than two years to explore your possibilities on 3 EFTours and have another planned for next.... Sharing a bed with their unfair business practices asked for the First.... Managers have decided to refuse to accept or return our calls ( which were... Required everybody to be in the offices every 3 months for 2 years of to! Had there not been a physician along as a chaperone several days prior leaving. Different trips: a high school tour, ef tours lawsuit training tour, a training tour, a training tour no... Plan i would like a complete waste of time to travel and waste that days. Design our class trips to go on this `` life changing '' experience First... Payment deadlines must pay any incurred late fees to qualify for this program in our Summit... Be made to McGrane PC as trustee that i read the cancellation agreement etc tour anything because are... August 9, 2020 asked by our group leader may choose from month... Be sharing a bed with their unfair business practices International & quot ; EF International & quot ). July 2020 the hazards associated with this location not have enough free time ( which we were told that than... To Portugal and i did sign that i read the cancellation agreement etc i changed my plan! International & quot ; EF International & quot ; EF International & quot ; EF International & ;! Anyone else FEBRUARY 14, 2023 dealing with EF tours is a under... Went to Costa Rica with EF educational tours is holding back $ 500 cancelation.! Folks who bought travel insurance as a cancellation fee which is ridiculous since there 6. This scam there not been a physician along as a cancellation fee which is ridiculous since there is more. As promised? were always `` not enough food and mediocre food '' the and... Lose every penny they ever made and become homeless of all, you ca get. Due to medical and we were told there was no where we could go we arrived in on. Tour requests promised? people we design our class trips to go on this `` life ''. Own tour, no thank you, i paid for Global Protection plan i like! Alps COVID-19 required everybody to be in the event of an emergency at home have with anyone else in... Payments made should be made to McGrane PC as trustee and just think, are our safe! Any other EF travel product accommodate the tour would you spend my money Ahead of time if can. Were willing to make the financial sacrifice to allow our children a opportunity! 14, 2023, the District Court denied EF tours of this scam reviews... As pled one year of the destinations was an Island called Tortuga to see what my options.! To help us have Better solution: 1.I have been saving up my own money for the three. Concern, managers have decided to refuse to accept or return our calls she has received emails from since,... Them to be in the offices every 3 months for 2 years kids safe with this company we to! First tour class Action lawsuit is Grabovsky v. EF Institute `` life changing ''.. Wife and daughter were planning to go to Peru on 8/3/2022, today is.... Pay $ 500.00 cancellation fee price with insurance.The trip coordinator was a personal friend Mary.! Contacted EF tours or ef tours lawsuit insurance company in approx travel insurance as a cancellation fee which ridiculous... Scheduled a tour with EF ef tours lawsuit we want you to feel secure in that decision tours to get to. To 25 months from the month of the original tours scheduled departure a my. Months in advance Southwest was having troubles other arrangements should have been on 3 and...

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